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Accepted Health Care Providers and Payment Options

Alamance Pediatric Dentistry in Burlington, NC shares our clinic’s financial policy for your guidance. For health care cardholders, we accept NC Medicaid and NC Health Choice. Furthermore, we accept Visa, MasterCard, Discover, check, cash, and Care Credit.

Financial Policies and Your Dental Insurance

We are committed to providing your child with the best possible dental care. If you have dental insurance, we want you to receive your maximum allowable benefits. In order to achieve these goals, we need your assistance and your understanding of our financial policies.

We encourage our patients to be familiar with the cost of their child's dental treatment. A treatment plan will be provided to you before you consent to operative and restorative treatment. If you would like an estimate for routine preventative treatment, one will be made available to you.

We will be happy to file your dental insurance, both primary and secondary if applicable for you if the following conditions are met:

  • You must provide an up-to-date dental insurance card that we can use to verify your child's insurance before the treatment is completed.
  • Your child's insurance must be active on the date that the service is done. This policy is true for private insurance and state-funded plans. If we are unable to verify your child's insurance, you will be given the choice to either reschedule the appointment or pay all fees out of pocket.

Filing dental insurance is a courtesy that we provide for our patients. The relationship for your insurance is between you and your insurance company. We are not a third party involved in that relationship. Any and all non-covered services are the responsibility of the consenting parent/guardian. All deductibles and non-covered services are to be paid at the time service is rendered. A pre-determination will be sent to your insurance company ahead of restorative or operative treatment and a copy will be mailed to you. All denied dental claims will be closed and an invoice and a copy of the denied explanation of benefits sent to you. We cannot call your insurance company to inquire about denied claims. All monies due and not paid within 30 days of the date of service will accrue a service charge monthly of 1.5%.

A note to divorced parents: The parent who brings the patient to our office for treatment will be responsible for our professional fees unless specific alternate arrangments are made in advance.

A $25.00 fee will be added for all returned checks.

Kindly give 24-hour notice for appointment cancellations to avoid a cancellation fee of $25.00


Do you have questions about our financial policy? Call us at 336-227-5444 for more information.